Privacy Policy & SMS Messaging Terms
Haul It Gone LLC — Last Updated: August 2026
1. Who We Are
Haul It Gone LLC ("we," "us," "our") is a residential junk removal and hauling company serving Staten Island, NY. We can be reached at 347-835-4563 or info@gohaulitgone.com.
2. Information We Collect
When you contact us for a quote or book a service, we may collect: your name, phone number, email address, service address, photos of items you'd like removed, and payment information. We collect this information only when you voluntarily provide it to us by calling, texting, emailing, or submitting a form on our website.
3. How We Use Your Information
We use your information to: provide quotes, schedule and perform junk removal services, communicate with you about your service, send invoices and receipts, and respond to your questions. We do not sell, rent, trade, or share your personal information with any external organization for their own purposes.
4. SMS/Text Messaging Program
Haul It Gone LLC sends conversational text messages to answer questions, provide quotes, confirm appointments, and support customers who have contacted us about our junk removal services.
Consent & Opt-In: By providing your phone number to us — whether by calling or texting our business number, submitting it through our website, or providing it verbally when booking service — you consent to receive text messages from Haul It Gone LLC related to your inquiry or service. Consent is not a condition of purchase.
Message Frequency: Message frequency varies based on your interaction with us. Typical messages include quote responses, appointment confirmations, scheduling reminders, and service updates.
Message & Data Rates: Message and data rates may apply according to your mobile carrier plan.
Opt-Out: You may opt out of text messages at any time by replying STOP to any message. After you send STOP, we will confirm your opt-out and you will no longer receive messages from us unless you re-initiate contact. Reply HELP for assistance, or contact us at 347-835-4563 or info@gohaulitgone.com.
No Third-Party Sharing: We do not sell, rent, trade, or otherwise transfer your personal information — including your name, phone number, SMS opt-in, and consent data — to any external organization or affiliate. This holds true even if you were to request or consent to such sharing. The only exception is a disclosure that is strictly required by law, such as a response to a valid subpoena, court order, or other binding legal process. Mobile opt-in and consent data is never shared with any third party for any purpose.
5. Data Security & Retention
We take reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. Access to your information is limited to the members of Haul It Gone LLC who need it to serve you. We retain your information only as long as needed to provide services, maintain business records, and comply with legal obligations.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@gohaulitgone.com. We will respond to reasonable requests within 30 days.
7. Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from children.
8. Changes to This Policy
We may update this policy from time to time. The most current version will always be posted on this page with the updated date above.
9. Contact Us
Haul It Gone LLC
Staten Island, NY
Phone: 347-835-4563
Email: info@gohaulitgone.com
Website: gohaulitgone.com